In Business Since 1998
(919) 790-8809
Authorized Mayflower Mover.
Office Moving & Furniture Installation,Mayflower,Local & Long Distance Moving,Licensed & Bbb Members,Free Estimates,Corporate Transfer Programs
LOCAL TRUCKING-WITH STORAGE LOCAL TRUCKING OPERATOR GENERAL WAREHOUSE/STORAGE
Review it at YellowPages.com
Posted by moviegirl83 on 2/20/2009
You need to consider a mover based on more than just their cost of services… while local competitors costs may be less, would you get what you pay for? Are their employees background checked? Is the company recognized nation wide for its accomplishments? There are too many complaints found online about movers that are careless, damage many items, add many charges to a move after it’s in their possession. How far did you have to move? Across town or state to state? If your shipment was late, did you check to see if you qualified for a delay settlement? If your move was state to state those tariffs have a delay compensation you may have qualified for. You don’t mention any damages, just a missing box… did the company attempt to locate it and that was the delay in immediate reimbursement? It doesn’t sound like they took it and said, “Oh, lets give her a quick settlement at the lowest amount.” Based on the time it sounds like they did try to locate it and then offered settlement based upon your chosen valuation. Unless you opted to pay for additional coverage? If you chose a higher valuation and your claim was settled for less, you should check into their claim dispute program. Many movers – and All American Relocation is a Mayflower agent, participate in a federally mandated arbitration program. If you truly had an heirloom within your shipment, why wouldn’t you choose to purchase additional valuation to help ensure it was covered in the case of loss or damage? All in all, in reviewing All American Relocation’s website they have top recognition awards from Mayflower with multiple quality and customer service awards. Did I miss something?
Posted by benois44 on 9/16/2008
All-American relocation is a mover that should be avoided at all costs. They are considerably more expensive than local competitors, were several days late for the promised delivery date, and did not deliver everything intact. Specifically, the box labeled "Plasma TV Stand" magically disappeared from all of our other boxes (smacks of thievery). Of course, when we reported the missing box, all we saw was red tape. 3 months later, I kid you not, they send a check for $36 for what we estimated at $300 of lost items, not to mention an irreplaceable heirloom. The best part is the letter that accompanied the check. To quote, "We realize this is considerably less than expected, but in accordance with the regulations that govern our industry, we are prohibited from paying a sum in excess of our legal liability, which in this instance has been established by the Bill of Lading at 60 cents per pound per article." Basically, All-American demands a huge lump sum payment up front, may deliver all of your goods, probably won't do it on time, and if they lost something YOU have to pay for it because the "regulations" that govern their industry apparently prohibit accountability. Caveat emptor!
Posted by RaleighGirl on 2/15/2007
I am so thankful I hired this company. From the time of the first phone call I received nothing less than suberb treatment. They not only moved me but also stored by belongings while my house was being built - and that made me so nervous. Once my house was built they moved everything in one time and it was all in perfect place. The movers were so professional and caring. I will no doubt use this company again and recommend them to you!
