In Business Since 2002
(919) 789-8682
Office Hrs By Appt Mon-Fri 8:00am To 5:00pm
MASTER CARD, VISA
Wisdom Tooth Extraction,We Love Children 6-10,We Also Provide Pediatric Dentistry,Tweens 10-12 And Teens 13-17,Tooth Colored Fillings,Sedation Dentistry,Se Habla Espanol,Root Canals,Preventive Care
DENTIST'S OFFICE
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Posted by smile80 on 11/30/2008
Wow!!! What a great experience. I haven't been to the dentist in about 5 years, needless to say I was very nervous. When I got there the front desk lady was so nice and had such a cheery disposition and was smiling and it made me feel very comfortable. When I got back there the assistant took xrays on me so they could see what I needed to have done. I have never dealt with dental insurance before so I was was a little leary about how it was all going to work. After looking at my xrays the dentist came in and let me know all the work I needed done. Dr. LeCann was very nice and informative she took her time with me and answered all of my questions. When I was done and was walked back up front the lady at the desk went over all the charges for me and how my insurance worked. It was very informative and they are even going to do estimates for me and I was approved with their payment plan. I am actually looking forward to getting my dental work done there. I will finally have a nice smile for my Christmas pictures. I HIGHLY RECOMMEND this office they are so professional and know their stuff.
Posted by compwhiz on 11/3/2008
I went to North Hills Family Dental Care after hearing about how wonderful they are from a friend I work with. I moved to the Raleigh area about a year ago and just kept putting off finding a new dentist. The staff at this office are great. The person who checked me in was very nice and told me alot of stuff I didn't even know about my insurance. The dentist and hygienist took a lot of time to go over what I needed to get done and made sure they showed me where my cavities were. I've been back for two of my visits with Dr. LeCann and she is very gentle and explains everything she does. I've made sure to thank my friend at work for telling about this office! Definitely recommend going here.
Posted by verypleased01 on 10/27/2008
I really liked my hygienist, she was very thorough and took her time with me...I don't think I've ever had such a good cleaning. Everyone was really nice.
Posted by spartanann on 10/14/2008
I went to this office because I liked that they advertised for sedation dentistry. I hadn't been to the dentist in a long time because I'm scared of dental procedures like alot of people. The staff was very friendly and easy to talk to. They had my xrays and cool pictures of my teeth on a computer in the room I was seen in so I could see where the cavities were in my teeth. The dentist came in after they cleaned my teeth and went over my treatment and even took the time to explain more things to me. I've always wanted whiter and straighter teeth but have been too scared of going to the dentist so I've been putting it off. I'm so glad I found Dr. LeCann's office because they are very nice and thorough!! I am relieved to know I have a place that makes me feel comfortable enough to get my dental work done.
Posted by infosearcher on 9/10/2008
I am fearful of dentists so I was searching for a dentist that does sedation. Saw their website and THOUGHT this place sounded perfect. Once there I did not get a good feeling.Dr. LeCann saw me and told me I needed to see an endodontist to have a root canal. She wanted to send me to a endodontist in Cary because "she's a woman and good". Another dentist is doing a filling on the same tooth. I had the first appt of the day and people (I later learned were the hygenists) are just looking at me sit in the office while they drink their morning coffee. The same guy whom I watched have his coffee came in to take my x-rays. he was nice, but I think very inexperienced as he took more x-rays than usual. When I inquired about why so many x-rays, he explained that I had a large mouth (which I don't---I'm missing 4 major teeth due to braces) and that he missed them on the previous x-rays and needed to take them again. I was under the assumption that this office did everything from their website. That's when LeCann informed me that she doesn't do root canals and gave me info on one in Cary. The funny thing was before I came to her she knew I had already seen an endodontist in Raleigh. I think they must refer patients to one another or something...probably some kind of business deal. I asked if they would do a preauthorization to find out what my insurance company would pay for and while I am trying to be helped, I am constantly being cut off so the girl at the front desk (who does the billing and explanation of services) can answer the phone and check other patients in. Today I got my EOB for the services they performed on my first visit and as expected, my BILLING is WAY WRONG. When I contacted my insurance company the customer service rep was speechless about the billing method. In all, I am glad that I went with my intuition on this and got help elsewhere. BE WARNED. I read the ratings after the fact which is why I was happy about my decision.
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